Overview

NBIS
Personnel Vetting Platform

NBIS modernizes personnel-vetting workflows for 3.4M+ users across more than 400 federal agencies, replacing fragmented legacy investigation systems.

I designed complex adjudication and continuous-vetting workflows through more than 70 sessions with federal directors and subject-matter experts.

Senior UX Designer

U.S. Federal · 2019–2022

Editorial fingerprint illustration representing federal investigations
3.4M+platform users
400+federal agencies
70+director and SME sessions
9scrum teams using shared patterns

Replacing Fragmented
Legacy Systems

[Story headline describing the modernization challenge.]

Challenge

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Strategy

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Result

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Patterns That Scale
Across Teams

[Story headline describing how shared patterns became platform foundations.]

Challenge

[Describe the inconsistency or coordination challenge across workflows and scrum teams.]

Strategy

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Result

[Document which patterns were adopted across nine scrum teams and what that enabled.]

[Closing reflection on designing for complex public systems.]

[Summarize what this work changed about the platform, the organization, or your design practice.]