VIME is a voice-first AI assistant that uses camera feedback, haptics, and non-visual guidance to help visually impaired users apply lipstick with more confidence.
The experience was refined through a nine-participant prototype test and is now live on the App Store with a 4.9 rating.
Lead Product Designer
Estée Lauder
9prototype participants
4.9App Store rating
Voiceprimary interaction
Liveon the App Store
Inclusive AI Beyond Visual-First Assumptions
[Story headline describing the central accessibility challenge.]
Challenge
[Explain why conventional visual guidance was insufficient for this precise physical task and what users needed instead.]
Strategy
[Describe the product strategy, key interaction decisions, constraints, and your contribution.]
Result
[Add the supported outcome, evidence, and what changed for users or the product team.]
Voice, Haptics, and Camera Feedback
[Story headline describing how the interaction model evolved.]
Challenge
[Describe the usability, pacing, tone, or trust problem identified during prototyping.]
Strategy
[Show how participant feedback shaped the voice, haptic, and camera-feedback patterns.]
Result
[Add validated results from testing, launch, and any practice that carried forward.]
[Closing reflection or enduring design principle.]
[Summarize what this work changed about the product, the team, or your design practice.]